General Terms of Use


As part of its activities, Baillindustrie (SAS with its head office registered at 2, Avenue Jacques Vaucanson - 66600 Rivesaltes - FRANCE, registered under number 514 029 545 00027 RCS Perpignan) is required to collect and process your personal data, in its role as data controller within the meaning of the General Data Protection Regulation.

Ensuring the confidentiality of your personal data is the basis for establishing trusting relationships. Therefore, we take the protection of your personal data seriously when carrying out our activities, whether online or in our branches.

The purpose of this policy is to explain to you how we collect and process your personal data. It may be modified at any time, in particular to take into account the evolution of the technologies used, the publication of new services and new regulations, in which case the new version will be published on our website.

What categories of personal data do we process ?

Baillindustrie collects and processes several types of personal data. These are mainly the following categories :

Personal identification :

  • Last name
  • First name
  • Email
  • Phone (optional)
  • Address (optional)
  • City (optional)
  • Postal code (optional)

Business contact :

  • Name
  • Email
  • Siren / Intra-community VAT number
  • Phone (optional)
  • Address (optional)
  • City (optional)
  • Postal code (optional)

User / Installer account information :

  • Email
  • Identifier
  • Password for authentication and account access

When personal data is requested, you can refuse to provide it. However, if you choose to do so, we may not be able to provide you with the relevant product or service.

When do we collect and process your personal data ?

Your personal data is collected and/or processed when :

During our exchanges: the content of your messages, e-mails, letters or telephone calls addressed to us (for example the comments and opinions on the products that you write, or the questions that you ask).

What is the legal basis for processing your personal data ?

Depending on the case, BAILLINDUSTRIE processes your personal data on the following legal bases :

In some cases, we must keep your data because the law requires us to do so (example: to ensure security in general, for tax reasons, etc.) and if required, on the basis of your consent.

To whom is the personal data transmitted ?

The authorised persons of BAILLINDUSTRIE are the recipients of your data.

We may also share your personal data with partners. Our service providers and partners must comply with our personal data confidentiality and security rules and are not authorised to use them for any other purpose.

In addition, we may communicate your personal data to the following persons :

Do we carry out international transfers of personal data ?

We are not required to transfer your personal data outside the European Economic Area.

How long is personal data kept ?

We keep your personal data for as long as necessary to achieve the purposes of the processing. The retention period varies from one type of personal data to another since it depends on :

What are the means used for the security of your personal data ?

We regularly review the technical and organisational measures put in place to protect our information and communication systems, in order to adapt them to the risks you incur and prevent any loss, misuse or unauthorised modification of your personal data. Nevertheless, the security and confidentiality of personal data depend on everyone's best practices and we invite you to be vigilant.

It is your responsibility to keep confidential the password you use to access our websites and/or application(s). We will not ask you for your password except to log in to your customer/user account.

BAILLINDUSTRIE does not control all the risks associated with the mechanics of the Internet and we draw your attention to the existence of possible risks inherent to its use and operation. We decline all responsibility in the event of damage caused by the access or use of our site, including in the event of a virus infecting your computer or any other material damage.

What are your rights ?

You have the following rights :

How to exercise your rights ?

To exercise the aforementioned rights or obtain additional information on these rights, you can : Contact us using the following contact details :

By mail :

By email :


When consulting and/or using our website, cookies or other tracers may be saved on your device (computer, tablet, smartphone).

A cookie is a small text file placed on your device (computer, tablet, smartphone) when you visit a website. It is mainly used to collect information about your browsing on the website and to provide you with personalised services. On your terminal, cookies are managed by your Internet browser.

We use cookies to help you navigate our website easily.

Like most websites, our website uses cookies that can be classified into the following categories :

Cookies used on our website :

Changes to cookie settings :

You can change your cookie settings at any time. By modifying the parameters of your Internet browser (click on the “Help” button of your browser to find out how), you can choose to be notified each time a cookie is sent, or simply refuse them, but in this case, certain features of our site and/or application will no longer be accessible.

The configuration of each browser is different. To know the procedure to follow in each browser, click on the links below :

For Internet Explorer™ :

For Safari™ :

For Chrome™ :

For Firefox™ :

For Opera™ :

You can also choose to disable third-party cookies, by going directly to the issuer's page.

Also, remember that if you use different terminals in different places, you should check that each browser is configured according to your preferences for cookies.

You wish to acquire our Universal Zoning System ?

As a manufacturer, we advise you to address your privileged contact :

You are a user ?

Contact your installer

You are an installer ?

Contact your distributor